Shipping Policy

SHIPPING POLICY

This Shipping Policy is for Christine Alcalay and was last updated on 03/24/2023.
SHIPPING AND DELIVERY OPTIONS
Domestic Shipping:
Free Domestic Shipping for orders more than $250
UPS® (Discounted rates from Shopify Shipping)-Calculated at check out
2nd Day Air-$40.00 USD
Next Day Air-$75.00 USD
Standard shipping Domestic $0.00-$249.00 - $10.00
International Shipping:
DHL Express (Discounted rates from Shopify Shipping)-Calculated Worldwide
UPS® (Discounted rates from Shopify Shipping) Calculated UPS Worldwide Saver@
USPS (Discounted rates from Shopify Shipping) -Calculated Priority
Free Local Pickup

PROCESSING TIME
Orders are processed within 2 business days) excluding weekends and public holidays. Once the item has been
handed to the delivery carrier, a tracking number will be sent to the customer.

CANCELLATIONS After an order is submitted, processing begins and the order cannot be canceled. If there are questions about
canceling an order, please contact us.

RETURNS Returns will be accepted within 14 days) from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns. For more information, visit

https://christinealcalay.com/pages/return-policy.

DELAYED ORDERS In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.

DAMAGED ORDERS Christine Alcalay is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.
SHIPPING RESTRICTIONS
Orders cannot be shipped to P.O. boxes. The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.

CONTACT
For questions about this shipping policy, contact:
Phone: 7186225554
Email: hello@christinealcalay.com